Piya’s Creation is committed to delivering your orders efficiently and promptly. Our shipping policy ensures that your handmade, eco-friendly garments reach you in perfect condition and within the estimated timeframe.
Processing Time
- All orders will be delivered within 3-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Custom or personalized orders may take additional time to process. We will inform you of any delays and provide an estimated delivery date.
Shipping Carriers
We use reputable carriers such as India Post, Blue Dart, and DHL to ensure your orders are delivered securely and on time.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier's website.
Customs, Duties, and Taxes
- Piya’s Creation is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- International shipments may be subject to import duties and taxes, which are levied once the package reaches the destination country. The recipient is responsible for any such charges.
Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
- Piya’s Creation is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions or concerns about your order, please contact us at:
- Phone: +91 98745 28674
- Email: papiya.barasat27@gmail.com